Monday, May 5, 2008

Good Bye Home Depot!

I hate Home Depot. Hate is a strong word but really that is how I feel. Every time I go into that store I am left with huge regret and leave asking myself, why do I bother coming here?. The store is so huge, I can never find anything I need. When you ask for help, the staff acts like you are interrupting their social time with other staff members. Unfortunately where we live at the big box store type hardware store is the only hardware type store we have. Three times, I had been to the big box store trying to get a clamp for our window. Three times, I got the run around and left without the clamp. It is very frustrating when you have to beg for help. I guess Home Depot does not need this little person's business. That is fine by me because we finally got a real hardware store where we live at. How do I know it is a real hardware store? Well one,  they have the obligatory older man. You know, he is retired but comes in a couple of days to work because he loves his job so much! So opening day, I marched right over to our brand new hardware store and could not find the clamp for the window. I even got help without having to hunt someone down. The staff saw me looking and asked :may I help you?". WOW! is that a novelty or what! Who would have thought customer service in a store. Unfortunately, the clamps had not come in yet, so the manager was called over, and he said he would order them ASAP. He let me know what day to come back for them, and also let me know he would order 4 different styles to choose from. When I went back to pick up the window clamps, they thanked me for coming back. They never once acted like I was inconveniencing them. So finally after several trips we have our window clamps. I just got to remember to bring them into the house and actually use them now.

P.S. I also like the fact I can take my hardware receipt to my favorite coffee stand and they give me a discount.

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